— PLEASE READ BEFORE BOOKING —
Any questions you might have, before booking, or once booking has been confirmed, please use ‘Contact’ on my store page to send me a message.
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No FAQs added yet. Got questions? You can message the stylist before booking.
At FroHub, we have a deposit refund policy in place to protect both our stylists and clients, ensuring a fair experience for everyone.
Cancellations up to 7 Days Before Appointment: If a client cancels their booking at least 7 days before the scheduled appointment, they will receive a full refund of their deposit. However, the booking fee is non-refundable.
Cancellations Within 7 Days: If a client cancels their booking within 7 days of the scheduled appointment, or if the booking was made less than 7 days in advance, the client is not eligible for a refund of either the deposit or the booking fee.
If the Stylist Cancels: If the stylist cancels the appointment for any reason, the client will be refunded all payments made, including both the deposit and the booking fee.
Why the 7-Day Notice?
The 7-day cancellation policy allows our stylists to fill their time slot with another client, reducing the financial impact of last-minute cancellations. We ask that clients keep this in mind when making bookings, as it helps stylists manage their schedules and maintain availability for all clients.
After running a salon in Herne Hill for the past 3 years Monique has decided to venture out on her own! Monique is a multi talented qualified hairdresser with 20 years experience, catering to all hair types and textures. She specialises in curly hair & chemical services, such as colouring & permanent straightening. Monique prides herself on offering a premium service that goes ‘beyond the brush’. Healthy hair is the ethos, working solely with high quality brands that leave you & your hair looking & feeling amazing!
