Hi, I’m Grace, I’ve had a passion for hair for a very long time. After finishing my studies I decided to finally make my passion a reality. The thing I love most about doing hair is the feeling my customers have at the end. They feel more confident with them self and more outgoing for the next 3 – 4 weeks until their next appointment.
At FroHub, we have a deposit refund policy in place to protect both our stylists and clients, ensuring a fair experience for everyone.
Cancellations up to 7 Days Before Appointment: If a client cancels their booking at least 7 days before the scheduled appointment, they will receive a full refund of their deposit. However, the booking fee is non-refundable.
Cancellations Within 7 Days: If a client cancels their booking within 7 days of the scheduled appointment, or if the booking was made less than 7 days in advance, the client is not eligible for a refund of either the deposit or the booking fee.
If the Stylist Cancels: If the stylist cancels the appointment for any reason, the client will be refunded all payments made, including both the deposit and the booking fee.
Why the 7-Day Notice?
The 7-day cancellation policy allows our stylists to fill their time slot with another client, reducing the financial impact of last-minute cancellations. We ask that clients keep this in mind when making bookings, as it helps stylists manage their schedules and maintain availability for all clients.
Please make sure to give us a call when you are running later. An hour before your appointment. That will help us. When you are booking an appointment with us, please let us know if you desire to change or add to your style or services in advance.
We take cards, but we prefer cash.
