1. PLEASE READ BEFORE BOOKING

Any questions you might have, before booking, or once booking has been confirmed, please use ‘Contact’ on my profile page to send me a message.

PAYMENTS 

• Hair services should be paid by cash before your appointment starts to avoid any complications.

MOBILE TRAVEL FEE

• Travel fee of £20 will apply if you are outside the following London Boroughs: Lambeth, Merton and Wandsworth.

PETS

• Please note if you have any pets, I will unfortunately not be able to do your hair.

HAIR PREP/REQUIREMENTS BEFORE APPOINTMENT

• Hair must be freshly washed, blow dried and/or straightened, hair can be lightly moisturised.


• Hair needs to be 4 inches all around or needs to be able to be put in a bun for me to grip the hair. If shorter, please note not all hairstyles can be achieved.


• I cannot service clients with extremely damaged hair (feel free to send me a message).


• I discourage getting braids on freshly permed hair (ideally wait 1-2 weeks).

HAIR EXTENSIONS

• Hair extensions are not included.


• I only use pre-stretched braiding hair for mobile appointment to make the hair process quicker for you.


• Hair Extension brands for braids I recommend are X-pressions or Spectra pre-stretched EZ braid.


• If unsure of what hair to get, please send me a picture of your desired hairstyle.


• I can provide hair extensions for you at a cost. Please send me a message before the appointment to arrange this, using the ‘Contact’ button on my profile page.


• If you want hair length longer than waist length, it will be an additional £20.

ADDITIONAL INFORMATION

• No Refund Policy: I do not issue refunds on hair services. However, should you have any questions or concerns about the service you have received, please let me know before you leave your appointment. If you are not satisfied with the work performed, I require that you tell me at the time of the appointment, I will make every effort to make any adjustments to your satisfaction.


• For promotional purposes, please note that photos/videos of the hair and your face (if you permit) may be taken before, during and after your hair appointment.


• To maintain the quality of service, if you have prior engagements scheduled, please do not book a same day appointment, as I like to take my time to provide you with quality work.


• Please understand that some hairstyles may take longer than estimated, due to length and thickness of hair.

By booking with me you are agreeing to all terms and conditions. Please do not take my T&C’s personal and I look forward to meeting you x